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132
HP ProLiant DL380 Generation 4 Server Reference and Troubleshooting Guide

OS Boot Problems Flowchart
Symptoms:
·
·
·
·
Server does not boot a previously installed operating system
Server does not boot SmartStart
Possible Causes:
Corrupted operating system
Hard drive subsystem problem
Item Refer
to
1
HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart
)
2
"POST Problems ("POST Problems Flowchart" on page
130
)"
3
·
"Hard Drive Problems (on page
152
)"
·
Controller documentation
4
"HP Insight Diagnostics (on page
113
)"
5
·
"Loose Connections (on page
141
)"
·
"CD-ROM and DVD Drive Problems (on page
145
)"
·
Controller documentation
6
Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(
http://www.hp.com/products/servers/platforms
)
7
·
"Operating System Problems (on page
170
)"
·
"Contacting HP Technical Support or an Authorized
Reseller (on page
179
)"
8
·
"Hardware Problems (on page
138
)"
·
Server maintenance and service guide, located on the
Documentation CD or the HP website
(
http://www.hp.com/products/servers/platforms
)
9
"General Diagnosis Flowchart (on page
125
)"